Shipping Policy

Shipping Policy

We are committed to providing you with high-quality products and excellent service. Please review the following shipping policy before making your purchase.

Domestic Shipping:

We offer shipping services to addresses within South Africa. Orders are typically processed and shipped within 3 business days of receiving payment. Once your order has been shipped, you will receive a confirmation email with tracking information.

Our shipping rates are calculated based on the weight and dimensions of the package, as well as the destination. You will be able to view the shipping costs at checkout before completing your purchase.

We partner with reputable courier services to ensure timely and secure delivery of your order. Estimated delivery times vary depending on your location, but most orders are delivered within 7 business days.

Please note that delivery times may be affected by factors beyond our control, such as weather conditions or courier delays. We will do our best to keep you informed of any delays and to ensure that your order reaches you as quickly as possible.

International Shipping:

At this time, we do not offer international shipping outside of South Africa. We apologize for any inconvenience this may cause and are working towards expanding our shipping services in the future.

Shipping Restrictions:

Certain products may be subject to shipping restrictions due to local regulations or carrier policies. It is your responsibility to ensure that the products you are purchasing comply with any applicable laws or restrictions in your area.

Shipping Address:

Please double-check the shipping address provided at checkout to ensure accuracy. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you need to make changes to your shipping address after placing your order, please contact us as soon as possible.

Shipping Fees:

Shipping fees are non-refundable once your order has been processed and shipped. In the event of a return or exchange, the cost of return shipping will be the responsibility of the customer, unless otherwise specified in our return policy.

Lost or Damaged Shipments:

In the rare event that your order is lost or damaged during shipping, please contact us immediately. We will work with the courier to resolve the issue and ensure that you receive a replacement or refund as quickly as possible.

Contact Us:

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at support@vapetyson.co.za. Our customer service team is here to assist you with any inquiries you may have.



Frequently Asked Questions

  • Why should I choose Tyson Vape over all other vapes?

    Tyson Vapes are the perfect vapes for those who want a long-lasting, flavorful, and powerful vaping experience. Each disposable Tyson Vape has 7000 puffs, which is 10 times the average vape. Tyson Vapes also gives you more E-juice in every disposable device than any other with 15ml of E-juice. Plus, Tyson’s vape formula is 5% Nicotine Salt, making it more potent and powerful in every puff. Mesh coils reign supreme by working faster with a stronger, more flavorful hit than regular coils. And the powerful 550mAh battery lasts for hours between charges. A USB-C cable comes with every Tyson Vape for convenient charging at home or on the go.

  • How do I become a wholesaler?

    Are you interested in becoming a wholesaler for Vape Tyson? We would be happy to work with you to find the right products for your business. Our wholesale page has all of the information that you need, including our distributors and their contact information. Please feel free to contact us if you have any questions.

  • Do you deliver to PO boxes?

    We apologize, but we are unable to ship to PO boxes. This is because we require an adult signature for all deliveries, and PO boxes do not allow for adult signatures.

  • Will I need to sign for my package?

    Receiving a package is often an exciting experience for any recipient, but signing for your package can be a daunting task. By law, all items must be signed for by an adult – this means that even if you’re expecting a small package, you will still need to provide your signature.

  • Why is shipping so expensive?

    The vape PACT Act, which was passed in 2020, requires all vape products to be shipped with adult signature confirmation. This adds to the cost of shipping, which is why our shipping rates are higher than for other products. We understand that shipping costs can be a burden, and we are always working to find ways to reduce them. However, due to the factors mentioned above, shipping costs are waived for orders that reach up to $100 or more.

  • Why do I need to submit my ID?

    We require all customers to submit a valid ID when using our age checker. This is to ensure that we are only selling our products to adults. We are committed to preventing underage vaping, and we believe that age verification is an important part of this effort.

    We understand that some customers may be hesitant to submit their ID, but we assure you that your information will be kept confidential. We will only use your ID to verify your age, and we will not share it with any third parties.

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