Privacy and Cookies Policy

This Privacy Policy describes how vapetyson.co.za collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

CONTACT

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by email : admin@vapetyson.co.za

COLLECTING PERSONAL INFORMATION
When you visit the vapetyson.co.za, we collect certain information about your device, your interaction with the vapetyson.co.za, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as "Personal Information". See the list below for more information about what Personal Information we collect and why.

DEVICE INFORMATION
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: shared with our processor Shopify.
  • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with vapetyson.co.za.
ORDER INFORMATION
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor Shopify.
  • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).
CUSTOMER SUPPORT INFORMATION
  • Purpose of collection:
  • Source of collection:
  • Disclosure for a business purpose:
  • Personal Information collected:
  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you
  • Disclosure for a business purpose:
  • Personal Information collected:
MINORS
vapetyson.co.za is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

SHARING PERSONAL INFORMATION

We do not sell, trade, or rent Users' personal identification information to others. However, we may share generic aggregated demographic information regarding visitors and users with trusted affiliates, business partners, and advertisers. We may use third-party service providers to assist in operating our business and Site or conducting activities on our behalf.

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
  • We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

USING PERSONAL INFORMATION
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

LAWFUL BASIS

Pursuant to the Protection of Personal Information Act (POPI) if you are a resident of South Africa, we process your personal information under the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the vapetyson.co.za;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

RETENTION

When you place an order through the vapetyson.co.za, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the 'Your rights' section below.

POPI

You have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

We adopt appropriate data collection, storage, and processing practices and security measures to safeguard personal information, usernames, passwords, transaction details, and data stored on our Site against unauthorized access, alteration, disclosure, or destruction.

COOKIES

A cookie is a small amount of information that's downloaded to your computer or device when you visit our vapetyson.co.za. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it's their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on vapetyson.co.za and to provide our services.

COOKIES NECESSARY FOR THE FUNCTIONING OF THE ONLINE STORE

Name

Function

Duration

_ab

Used in connection with access to admin.

2y

_secure_session_id

Used in connection with navigation through a storefront.

24h

_shopify_country

Used in connection with checkout.

session

_shopify_m

Used for managing customer privacy settings.

1y

_shopify_tm

Used for managing customer privacy settings.

30min

_shopify_tw

Used for managing customer privacy settings.

2w

_storefront_u

Used to facilitate updating customer account information.

1min

_tracking_consent

Tracking preferences.

1y

c

Used in connection with checkout.

1y

cart

Used in connection with shopping cart.

2w

cart_currency

Used in connection with shopping cart.

2w

cart_sig

Used in connection with checkout.

2w

cart_ts

Used in connection with checkout.

2w

cart_ver

Used in connection with shopping cart.

2w

checkout

Used in connection with checkout.

4w

checkout_token

Used in connection with checkout.

1y

dynamic_checkout_shown_on_cart

Used in connection with checkout.

30min

hide_shopify_pay_for_checkout

Used in connection with checkout.

session

keep_alive

Used in connection with buyer localization.

2w

master_device_id

Used in connection with merchant login.

2y

previous_step

Used in connection with checkout.

1y

remember_me

Used in connection with checkout.

1y

secure_customer_sig

Used in connection with customer login.

20y

shopify_pay

Used in connection with checkout.

1y

shopify_pay_redirect

Used in connection with checkout.

30 minutes, 3w or 1y depending on value

storefront_digest

Used in connection with customer login.

2y

tracked_start_checkout

Used in connection with checkout.

1y

checkout_one_experiment

Used in connection with checkout.

session

checkout_session_lookup

Used in connection with checkout.

3w

checkout_session_token_<<token>>

Used in connection with checkout.

3w

identity-state

Used in connection with customer authentication.

24h

identity-state-<<token>>

Used in connection with customer authentication.

24h

identity_customer_account_number

Used in connection with customer authentication.

12w

 

REPORTING AND ANALYTICS

Name

Function

Duration

_landing_page

Track landing pages.

2w

_orig_referrer

Track landing pages.

2w

_s

Shopify analytics.

30min

_shopify_d

Shopify analytics.

session

_shopify_s

Shopify analytics.

30min

_shopify_sa_p

Shopify analytics relating to marketing & referrals.

30min

_shopify_sa_t

Shopify analytics relating to marketing & referrals.

30min

_shopify_y

Shopify analytics.

1y

_y

Shopify analytics.

1y

_shopify_evids

Shopify analytics.

session

_shopify_ga

Shopify and Google Analytics.

session

customer_auth_provider

Shopify analytics.

session

customer_auth_session_created_at

Shopify analytics.

session

Frequently Asked Questions

  • Why should I choose Tyson Vape over all other vapes?

    Tyson Vapes are the perfect vapes for those who want a long-lasting, flavorful, and powerful vaping experience. Each disposable Tyson Vape has 7000 puffs, which is 10 times the average vape. Tyson Vapes also gives you more E-juice in every disposable device than any other with 15ml of E-juice. Plus, Tyson’s vape formula is 5% Nicotine Salt, making it more potent and powerful in every puff. Mesh coils reign supreme by working faster with a stronger, more flavorful hit than regular coils. And the powerful 550mAh battery lasts for hours between charges. A USB-C cable comes with every Tyson Vape for convenient charging at home or on the go.

  • How do I become a wholesaler?

    Are you interested in becoming a wholesaler for Vape Tyson? We would be happy to work with you to find the right products for your business. Our wholesale page has all of the information that you need, including our distributors and their contact information. Please feel free to contact us if you have any questions.

  • Do you deliver to PO boxes?

    We apologize, but we are unable to ship to PO boxes. This is because we require an adult signature for all deliveries, and PO boxes do not allow for adult signatures.

  • Will I need to sign for my package?

    Receiving a package is often an exciting experience for any recipient, but signing for your package can be a daunting task. By law, all items must be signed for by an adult – this means that even if you’re expecting a small package, you will still need to provide your signature.

  • Why is shipping so expensive?

    The vape PACT Act, which was passed in 2020, requires all vape products to be shipped with adult signature confirmation. This adds to the cost of shipping, which is why our shipping rates are higher than for other products. We understand that shipping costs can be a burden, and we are always working to find ways to reduce them. However, due to the factors mentioned above, shipping costs are waived for orders that reach up to $100 or more.

  • Why do I need to submit my ID?

    We require all customers to submit a valid ID when using our age checker. This is to ensure that we are only selling our products to adults. We are committed to preventing underage vaping, and we believe that age verification is an important part of this effort.

    We understand that some customers may be hesitant to submit their ID, but we assure you that your information will be kept confidential. We will only use your ID to verify your age, and we will not share it with any third parties.